We, Establishment AGALIM AL-ABDAA For Commercial Services (Betta Design) in accordance with the laws of the Kingdom of Saudi Arabia, respect the privacy of all our users and are committed to protecting the information collected through our app or website.
Personal information about you may be collected in various ways when using the website or any of our services.
We provide this statement and our Cookie Policy (Privacy Policy)to help you understand what we may do with any personal information we obtain from you.
This Privacy Policy does not govern the collection or use of data about you through channels other than our app and website.
First: What categories of personal information do we collect?
- The app and website collect specific information when you interact with them. For example, we may collect personal information which is data that can be used to directly or indirectly identify an individual. The app and website may also collect non-identifying data.
Below is a list of personal information we may collect or process about you:
1. Information provided by filling out forms on the website, including during registration, subscription to services (e.g., interactive services like blogs, chat rooms, message boards, or other user forums), participation in contests/promotions, surveys, or reporting issues:
Identification data, contact details, postal address, email address.
2. Your accurate date of birth which we may request to verify your eligibility to access the app/website if you are below the legal age required to purchase products (refer to Terms and Conditions).
3. Any information provided when contacting or corresponding with us.
4. Information necessary to process orders: Name, email, phone numbers, he address, shipping/billing address, credit/debit card details.
5. Details of transactions conducted through the website, including payment information (e.g., credit card details), contact data, and preferences.
6. Details of your visits to the app/website, including:
IP address, password information, page interaction data, traffic data, geographic location, logs, and accessed pages/resources.
- You can review your personal information on the My Account page.
- If your personal information changes or is incorrect, you must update/correct it immediately via the My Account page.
Second: For what purposes do we use your personal information?
We collect the above personal information for the following purposes:
1. To fulfill a contract where you are a party:
a. Process orders, payments, and inform you of order status.
b. Manage your account and fulfill general requests.
2. Based on your consent:
a. Send newsletters, product details, special offers, or promotions.
3. For legitimate interests:
a. Improve our understanding of your interests, enhance app/website design, and better serve your needs.
b. Security purposes: Protect our company, partners, customers, and operations against fraud, theft, or violations.
Third: With whom do we share your personal information?
- Personal information may be disclosed to credit reference or fraud prevention agencies as permitted by law.
- Shared internally within our corporate group on a need-to-know basis for the stated purposes.
- Disclosed to regulatory/government authorities investigating suspicious activity, as legally required.
- Shared with selected partners/affiliates to send you relevant information subject to your consent.
- To opt out, use the unsubscribe link in emails, adjust preferences on My Account or contact Customer Service at 0591045113.
- Periodic disclosures may include:
1. Service providers/subcontractors (e.g., logistics, marketing, IT, legal, auditing) bound by confidentiality.
2. Potential buyers/sellers of Betta Design or its assets.
3. Legal compliance: Protect rights, property, or safety of Betta Design, employees, customers, or others (including fraud prevention).
Fourth: To whom do we transfer your personal information?
- For data hosting, personal information may be transferred to affiliates, service providers, or partners.
Fifth: Use of Cookies
- We use cookies and track IP addresses to enhance services and your experience.
- Cookies are data files sent to your browser for record-keeping. They help us:
1. Monitor traffic (e.g., IP address, browser/OS type, visit times, pages viewed).
2. Identify repeat visitors for analytics.
3. Track ad interactions (impressions/clicks).
4. Personalize your experience (e.g., greet you by name).
5. Facilitate transactions (e.g., credit card payments).
6. Monitor site usage to tailor communications.
- Statistical data may be shared with third parties (e.g., advertisers).
- Functional cookies improve navigation (e.g., save login or shopping cart). Manage preferences via browser privacy settings.
- Disabling cookies may impair app/website functionality.
Sixth: How long do we retain your personal information?
- Stored only as necessary for business purposes or legal obligations.
- Retained during litigation until resolution, including appeals, then deleted/archived as permitted by law.
- Not retained longer than reasonably required for collection purposes or under applicable retention laws.
Seventh: Your Rights
Under applicable law, you may have the right to:
1. Access: Confirm if your data is processed and request details.
2. Correction: Update inaccurate/incomplete data.
3. Deletion: Request erasure of your data.
4. Restriction: Limit processing under specific circumstances.
5. Data Portability: Receive your data in a structured, machine-readable format.
6. Objection: Object to processing based on your situation.
7. Withdraw Consent: Revoke prior consent (does not affect pre-withdrawal processing).
- To exercise these rights, contact Customer Service at *0591045113* (Saturday–Thursday, 10 AM–5 PM Riyadh time).
- You may also file a complaint with the relevant data protection authority.
Eighth: Changes to This Policy
- We reserve the right to amend this Privacy Policy.
- Updates will be effective upon posting on our website.
- Material changes will be communicated as legally required.
- Review this policy periodically.
- This policy is part of our Terms and Conditions.
- The Arabic version prevails in case of discrepancies.